Dear Top End Partners and Customers,

Under Executive Orders from Florida Governor Ron DeSantis, Top End will follow the guideline to “Stay at Home” through April 30th and suspend its operations during the month of April. Under the Florida Stay At Home Order, the exemption for essential business operations related to medical devices does not apply to Top End products because they are considered recreational products.

We are committed to serving each of you and will do everything in our power to resume operations as soon as possible. For customers with orders already confirmed, we have suspended production as of 4:30 pm Thursday, April 2nd, 2020. We will assign a new estimated ship date once operations have resumed. For customers who have submitted a quote request, order or inquiry but have not received a confirmation, your request will be processed, and you will be contacted with an update.

During the month of April, we will continue to monitor the topendorders@invacare.com inbox, process quotes and orders, and respond to inquiries on a first come, first serve basis; so please continue to submit all requests via email.

As we all know, the situation with COVID-19 is rapidly changing and businesses and individuals are being impacted differently. We will continue to adhere to Federal, State and County orders and resume operations as soon as we are able.

We thank you for your continued support and look forward to continuing to serve you.
 
The Top End Team

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